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An overview of how to view details of an account, including recent and past transactions. How to ask a question about an account, download transaction history and print transaction details.

An overview of the secure message feature of online banking which allows for two-way communication with the bank including the ability to securely send sensitive personal financial information.

An overview of import ACH files, apply mapping formats and create a new mapping file.

An overview of how to create and manage commercial online banking users for non-corporate users.

The Fidelity Bank Foundation has elected long-time Fidelity Bank employee Pam Regehr as its President.

Beginning April 1, Fidelity Bank President Aaron Bastian will take on the additional role of Chief Executive Officer, a title Aaron’s father Clark Bastian held for nearly 25 years. Clark Bastian will continue as chairman of the Fidelity Bank Board of Directors, a position he has held since 2004. This mirrors a previous transition of duties at the fourth generation, family-owned bank when Marvin Bastian named his son Clark Bastian CEO after fulfilling the role for 25 years.

There is a new NACHA Rule regarding micro-entries used to validate account information.

There is a new NACHA Rule regarding micro-entries used to validate account information.

An overview of the activity center in online banking where details about online activities, including one-time transactions, recurring transactions and mobile deposit checks, can be viewed.