Business Online Banking Help

Next-level business banking

Get connected to commercial online banking

We are serious about empowering you to confidently, conveniently and securely manage your commercial banking accounts and activities wherever you are, at any time of day. That’s why we provide online banking with a full range of cash management services in one dynamic platform.

We’ve compiled these videos and guides to help you get the most out of this next-level digital banking experience.

Resources

Explore the topics below to learn more about online banking.

If you have a question that isn’t covered, contact our treasury support team at 1.800.542.8191.

How to view account details and history

An overview of how to view details of an account, including recent and past transactions. How to ask a question about an account, download transaction history and print transaction details.

Commercial templates

An overview of how to create payment templates in commercial online banking. With templates you can save payment information for future access.

Manage recipients

An overview of how to add and create new recipients within commercial online banking.

QuickBooks and Quicken Conversion

Assistance with Quicken and QuickBooks integration with online banking

DirectLink WebScan Application

Information on how to update the WebScap application within DirectLink Remote Deposit.

Business user management

An overview of how to create and manage commercial online banking users for non-corporate users.

Secure messaging

An overview of the secure message feature of online banking which allows for two-way communication with the bank including the ability to securely send sensitive personal financial information.

Corporate user management

An overview of corporate user management within commercial online banking.

User roles

An overview of corporate user roles that control feature entitlements and dollar limits for one or more company users.

DirectLink Help

Information on how to use DirectLink Remote Deposit in business online banking.