CHANGES TO CHANGE ORDERS
Pennies to be phased out of change orders
In May 2025, the United States government announced that the U.S. Mint would cease producing pennies once existing material supplies were depleted, setting in motion the eventual discontinuation of the coin. At this time, the Federal Reserve has put in place policies to limit the supply of pennies through the banking system. As a result, we are implementing the following changes to change orders:
- Beginning November 3, customers placing change orders will be limited to one box of pennies, while supplies last.
- Beginning November 17, we will no longer provide pennies with change orders.
We are here to minimize any negative impact and help you make informed decisions. If you have any questions about this situation or the adjustments to our change order policies, please call a member of our customer care team at 1.800.757.0464 or reach out directly to your banker for guidance.
We appreciate your patience and understanding as we navigate this change together.