Less paper. More convenience.
With free e-statement delivery, you can reduce the clutter in your mailbox while helping the environment. Your e-statement is an official electronic copy of your monthly account statement, easily accessible within online banking.
Signing up for free e-statement delivery is simple:
- Log in to Online Banking. Need to enroll in online banking? Start here.
- Select “Statement Delivery” from the “Self Service” section of the main menu.
- Follow the onscreen instructions to set and confirm your delivery preferences.
Sit back and relax. You’ll receive an email notification when a new PDF statement is ready to view.
If you would like personal assistance, click on the “Let’s Talk” bubble to connect with a member of our customer care team.
Banking with less paper and more convenience. Just one more way we stand ready to serve.
This statement requests your consent to permit the Fidelity Bank, N.A. (the Bank) to provide communications and information to you in secure electronic form rather than in paper form for your selected accounts.
Your e-statement is an official electronic copy of your monthly checking or savings account statement, or your periodic loan statement, which is accessible in a secure website via a Portable Document Format (PDF) file. A notification will be delivered to the email address you specify.
System requirements for viewing e-statements include a PC with Windows 10 or higher, Mac OS 10.10.4 or higher, a mobile device with Android 8 or higher, iOS 14 or higher, space to save files should you need to, Internet access with a current version of an Internet browser such as Google Chrome, Firefox or Microsoft Edge and Adobe Acrobat Reader 8.0 or higher installed on your PC or mobile device in order to read the e-statements PDF (portable document Format) file. If a change in the hardware or software requirements needed to access or retain electronic records creates a material risk in that you will not be able to access or retain subsequent electronic records, the Bank will provide you with a statement of the revised hardware and software requirements for access to and retention of electronic records. At such time, you will have the right to revoke your consent to receive electronic records without imposition of any condition, consequence, or fee. By signing/agreeing below you are stating to the Bank that your computer has met the above requirements for e-statements.
E-statement delivery applies only to the monthly statement for the account(s) selected. Currently, all other notices on these accounts will be delivered on paper by mail unless you have opted into receiving these documents electronically. By accepting the terms of this agreement, you hereby authorize the Bank to provide notification of periodic account statements to you by e-mail. Your authorization means that we can provide you with periodic statements of your account electronically.
Upon receipt of your consent, we will notify you at your registered e-mail address each time we prepare a statement for an account that you have selected. We will send you an email letting you know that the e-statement is available online. You will be required to enter your user ID and password to view the e-statement. You agree it is your sole responsibility to protect your password from unauthorized persons. You agree that it is your responsibility to ensure that the e-statements cannot be intercepted or viewed by others. You agree that the Bank has no control as to the persons who have access to your personal computer and your password once it is in your possession. The Bank will not be liable for any unauthorized access to your personal computer or your passwords.
You understand that you have no expectation of privacy if you transfer any statement via e-mail to another person or entity using the World Wide Web. You further agree to release the Bank from any liability if the information is intercepted or viewed by unauthorized parties at your employer or any other email address you have provided.
If your e-statement notification is returned as undeliverable, we will send a paper statement to the address listed on your account. Your e-statement service will be automatically discontinued until you notify us of your new e-mail address by resubmitting the e-statement application.
Your e-statement will be dated the day you are notified by email (the 'email date'). You must promptly review your e-statement and any accompanying items and notify us via writing, telephone, or in person at any of our locations (within the applicable time periods specified in your deposit agreement) of any error, unauthorized signature, lack of signature, alteration or other irregularity. Any applicable time periods within which you must notify us of any errors on your account statement(s) shall begin on the email date regardless of when you receive and/or open the statement.
If you believe your e-statement is lost or that someone has obtained access to your e-statement without your permission, write to us at the address listed below. You may also contact a customer service representatives in person at any branch location or by calling 1-800-658-1637 or 1-800-757-0464 in Oklahoma.
If you subscribe to e-statements, you have the right to request a paper copy of your statement at any time. You may make your request by visiting any branch location or calling 1-800-658-1637 or1-800-757-0464 in Oklahoma. A research fee of $2.00 will be charged to your account for each statement requested.
You may withdraw your consent to receive your statement electronically at any time. You may terminate your e-statement service by sending us a letter that lists the account numbers to be terminated and is signed with your original signature to: E-Statements Fidelity Bank, P.O. Box 1007, Wichita, Kansas 67201-1007.
If your email address changes, you must notify us immediately of your new address. You can update your email address through our secure Online Banking website under Manage Contact Information or by sending us a letter that lists your name, new email address and is signed with your original signature to the address listed above.
We have the right to update the Terms and Conditions of the e-statement program at any time. We will notify you of any updates through Online Banking. The Terms & Conditions will be located on the Statement Delivery Preference page within Online Banking for reference.